Accountancy
100
Agriculture, Fishing
2
Finance, Insurance
84
Call Centres
0
Catering & Hospitality
80
Construction, Property
114
Customer services
77
Defence/Armed Forces
68
Education
1
Electronics
82
Engineering, Manufacturing 121
Graduate, Trainees
61
Healthcare & Nursing
83
Human resources
64
IT & Internet
436
Legal
58
Management consultancy 64
Marketing, Advertising, PR 92
Media, Creative
4
Non-profit, Charities
1
Public sector & Services
5
Recruitment sales
93
Retail, Wholesale
61
Restaurant & Food Service 7
Sales
132
Science
16
Secretarial, Administration 27
Security
0
Senior appointments
11
Telecommunications
3
Transport, Logistics
6
Travel, Leisure, Tourism
21
Other
61
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
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Section: IT & Internet Vacancy 313 |
| Post:Norwegian Technical Support Agent
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Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Leeds
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| The announcement text: |
Norwegian Technical Support Agent
The aim is to provide 100% total customer satisfaction, by giving technical eSupport via phone, fax and email. Creating and maintaining call histories, you`ll be expected to take total ownership of your customer`s problem whilst contributing to the overall team goals and objectives.
We ask that you bring an interest in technical Support, with hardware and software PC skills together with fluency in English and Norwegian
An energetic team player, you`ll have excellent communication and listening skills backed with a confident, professional telephone manner.
1. Job Responsibilities
Providing first level Technical Support via Telephone and E-mail for Hardware products to Business Partners and End-Users.
Problem determination and support on difficulties encountered with pre loaded operating systems and software.
Assist with Hardware problem determination throughout the Warranty Period
Escalate to second Level Support when necessary, whilst maintaining ownership of the call.
Taking on extra duties when required e.g.. Updating country procedures, mentoring new Team Members.
2. Terms & Conditions
Location - Greenock, near Glasgow, Scotland
Salary - Ј15,000
"Ongoing" agency contract within the Helpcentre
Company will help with relocation 1 week if required and personal costs up to Ј300
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| Contact information |
| Employer: |
|
| Email: |
309@liverpoolcareer.informnow.com
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| Phone: |
0131 555 0284
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| |
Publication date: 2009-03-13 02:46:51
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